San Francisco Child Abuse Prevention Center (SFCAPC)

POSITION SPECIFICATION
 

Position Title: Director of Education, Policy & Systems Improvement
Department: Education, Policy & Systems Improvement
Reports to: Executive Director
Budget Responsibilities: $900,000 departmental budget

ABOUT THE ORGANIZATION
The San Francisco Child Abuse Prevention Center (SFCAPC) is a non-profit organization seeking to prevent child abuse and neglect and to promote healthy families. For more than thirty-six years, the programs that make up the SFCAPC have helped parents in their efforts to better care for their children; to provide direct services to children to help them deal with the effects of abuse and to cope with difficult family situations; and to provide public education and training on child abuse issues. SFCAPC has three practice areas: Children & Family Services (Family Support Center, Intern Training, Respite, and TALK Line), Community Education, and Policy & Systems Improvement.

The organization’s annual budget is more than $2.9 million, with a reserve of approximately $900,000. Major income sources include government grants (~50%), corporate and foundation grants (~25%), and individual donations from annual appeals, events, and other asks (~25%). The organization recently purchased its building, an historic firehouse in the Haight neighborhood near Golden Gate Park. The organization is supported by approximately 55 staff, interns, and consultants and more than 90 volunteers.

More information is available at: www.sfcapc.org.

OVERALL SUMMARY
This is a professional, exempt position responsible for the overall management of the department of Education, Policy & Systems Improvement. The position will oversee and direct the following key programmatic areas: San Francisco Child Abuse Council, Child Safety Awareness, and SafeStart. As a member of SFCAPC’s senior leadership team, this position will play a key role in the management of the organization. This position will provide leadership and vision to the organization and its staff in collaboration with the Executive Director and other members of the senior leadership team. This position will supervise SFCAPC’s Education, Policy & Systems Improvement team and report to the Executive Director.

ESSENTIAL FUNCTIONS
Leadership Responsibilities
• Responsible for shared-oversight of the organization consistent with and reflecting organizational vision and values, with focus on particular program(s) of supervision.
• Responsible for joint- implementation of strategic plan and implementation of policies and practice that reinforce long-term best practices.
• Develops and implements annual and future program plan(s), program budget(s), program metrics, assessment(s) and evaluation(s).
• Acts as liaison to appropriate Board committee (Education and Advocacy Committee) regarding organizational and departmental objectives.
• Participates in organizational-wide fund development and reporting for public and private resources, with focus on program(s) of supervision.
• Supervises/manages staff, interns, volunteers, and/or subcontractors/consultants.
• Responsible for developing and training teams both within program and interdepartmentally.
• Responsible for identifying short and long-term areas of concern within entire organization as well as tactics for resolution.
• Handles high level of confidential and sensitive information.
• Responsible to the Center’s clients. Accountable for ensuring departmental programs are achieving appropriate outcomes for children, families, and community, as well as reaching target populations.
• Stays informed about issues regarding mental health, parent/child attachment and family dynamics which affect at-risk families and represents those needs at staff meetings.

Program Leadership
• Provide, develop and direct programs that reflect the vision and philosophy of the organization and that are consistent with the needs of SFCAPC and the community.
• Responsible for overseeing, managing, supervising, developing, and implementing all aspects of Child Abuse Council, Child Safety Awareness, and SafeStart programs.
• Responsible for overseeing feasibility and development of Child Advocacy Center.
• Responsible for reviewing and updating departmental policies and procedures to ensure organizational goals and mission are met..
• Responsible to lead periodic departmental meetings.
• In conjunction with the Executive Director, strengthen, enhance, and develop new programs as needed in response to needs presented by children, families and gaps in services available in the community.
• Work with other directors and staff to ensure coordination of and communication between all organizational services and programs.

Supervision and Training
• Manage the supervision of the staff of the Child Abuse Council, Child Safety Awareness, and SafeStart programs. Provide guidance, monitor performance, and discipline as necessary.
• Oversee all professional trainings and conferences provided to mandated reporters, service providers in other community agencies, parents, and children.
• In conjunction with other program directors, develop and coordinate trainings for SFCAPC staff, interns, and volunteers to ensure best practices.

Administration
• Prepare and manage departmental budget.
• In conjunction with the Executive Director, recruit and hire departmental staff.
• Strategize with Executive Director and Development Department on successful cultivation and solicitation of prospective funders. Provide support to Executive Director and Development Department on developing and maintaining funding sources. Assist in Center fundraising events, including the annual luncheon.
• Attend leadership, departmental, general staff meetings, and other meetings as requested by Executive Director.
• Oversee maintenance of all departmental records and documents.
• Provide monthly program reports, including working with Director of Operations to manage programmatic data collection through Efforts to Outcomes (ETO), on all programmatic activities for Board, other directors, community partners, funders, and others as requested.
• Liaise with community non-profits who have SFCAPC as their fiscal agent

Community Networking
• Maintain visibility of SFCAPC program by networking with other community agencies or groups.
• Advocate for clients with other service providers.
• Coordinate with other service providers to provide enrichment programs for families.
• Support staff in collaborating with public and private agencies on behalf of individual clients/families.
• Provide information, referral and consultation to the community as appropriate.
• Respond to all emails and telephone calls in a timely and appropriate manner.
• Attend appropriate community committees, a list of which shall be jointly developed with Executive Director.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS
• Minimum four (4) year college degree, graduate courses in child abuse prevention, child development, social work, or social welfare policy.
• Minimum five (5) years of experience working in area of child abuse prevention, child development, social work, or social welfare policy.
• Clinical degree desirable.
• Experience working in 501(c)(3) organizations or other office with similar ($2+ million) budget.
• Ability and demonstrated success supervising and collaborating with staff in a manner that is flexible and supportive yet ensures accountability.
• Ability to work in a partnership with strong leadership and a committed staff with high standards; and embody those values as well.
• Excellent hands-on, problem-solving skills.
• Meticulous attention to detail.
• Enthusiastic team player with proven ability to work with people of diverse backgrounds.
• Significant supervisory experience.
• Significant experience in program development and administration.
• Demonstrated experience with diverse and high-risk populations.

Unique Characteristics
• Requires excellent time-management, organizational and communication skills.
• Requires familiarity and knowledge of current policies and services available in the community for at-risk families.
• Knowledge/experience with issues of homelessness and domestic violence; parenting issues, child development and Bay Area resources for low-income families.
• Requires experience working with diverse staff and client populations.
• Requires knowledge of psychological trauma and its impact on individuals and communities.
• Thorough knowledge of local community agencies and organizations.
• Familiarity with leading multi-disciplinary, community based groups and committees.
• Ability to work with diverse staff and client populations.
• Strong connections in the community and extensive background in advocacy and education.
• Basic computer skills required: word processing and internet search capabilities.

POSITION SPECIFICATIONS
• Full Time.
• Exempt.
• Daily travel throughout the City. Monthly travel to Sacramento. Occasional travel throughout California.
• See attached physical requirements.

SFCAPC offers competitive salary commensurate with experience. This position offers medical and dental as well as a 403(b) plan. SFCAPC does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.